Privacy Policy

Effective Date: January 30, 2026

This Privacy Policy describes how SEO-Canberra.com.au ("we", "us", "our") collects, uses, discloses, and protects your personal information when you visit or use our website located at https://seo-canberra.com.au ("Website"). We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable laws and regulations in Canberra, ACT.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Business information
  • Any other information you voluntarily provide through forms, emails, or other communications
• Usage Data:
  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Website
  • Referring website addresses
  • Other analytical data collected through cookies and similar technologies
• Cookies and Tracking Technologies:
  • We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. For more details, see our Cookie Policy below.

2. How We Use Your Information

Your information may be used for the following purposes:

• To provide, operate, and improve our Website and services
• To respond to your inquiries, requests, or feedback
• To send you updates, newsletters, or marketing communications (you may opt out at any time)
• To analyze Website usage and trends to enhance user experience
• To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist us in operating the Website, conducting our business, or providing services to you (such as web hosting, analytics, and marketing providers), subject to confidentiality obligations
• When required by law, regulation, or legal process, or to protect the rights, property, or safety of SEO-Canberra.com.au, our users, or others
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

4. Data Security

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We encourage you to take steps to protect your own information, such as using strong passwords and avoiding sharing sensitive data via unsecured channels.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete personal information.
• Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions or contacting us.

To exercise these rights, please contact us at hello@seo-canberra.com.au. We will respond to your request in accordance with applicable laws.

6. Cookie Policy

Our Website uses cookies and similar technologies to collect and store certain information about your interactions. Cookies help us improve Website functionality, personalize your experience, and analyze usage patterns. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of our Website.

7. Third-Party Services

We may use third-party services, such as analytics providers (e.g., Google Analytics), to help us understand Website usage and improve our services. These third parties may collect information about your use of our Website through cookies and other technologies. We do not control the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us at hello@seo-canberra.com.au, and we will take steps to delete such information promptly.

9. International Data Transfers

While our services are primarily targeted to users in Canberra, ACT, your personal information may be stored or processed in countries outside Australia by our service providers. We take reasonable steps to ensure that your information receives an adequate level of protection in accordance with applicable privacy laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: hello@seo-canberra.com.au
• Service Area: Canberra, Belconnen, Tuggeranong, Gungahlin, Woden Valley, Weston Creek, South Canberra, Molonglo, Queanbeyan-Palerang, Jerrabomberra, and surrounding cities.

We are committed to responding to your inquiries promptly and addressing your concerns in accordance with applicable laws.